Rescue Access Wizard will help both internal IT teams (such as help desks), as well as field service teams that own the devices they’re supporting. An important and frequently requested feature, Access Wizard will improve the ease and administration of Rescue by giving IT support the ability to mass deploy unattended access endpoints to devices.

The LogMeIn Rescue Technician Console is now compatible with macOS 10.15 Catalina.

Enhancements to the Admin Center and My Account Page make it easier for Administrators to manage large numbers of technicians, saving them time and simplifying their work.

We’re making it even easier to support end users on iPhones and iPads running iOS 11+ with real-time, remote view functionality.