We have reached a point in time where support and service involves much more than just supporting PCs and connected devices. Rescue LENS bridges the gap and allows you to get eyes on any device that requires support by utilizing the end user’s smart phone camera (iOS and Android) to provide a high quality, live video feed directly to the Rescue Technician Console.
Get-started with your first session.
Benefits of LENS:
Example use cases for Rescue Lens:
With Calling Card, users can launch support sessions straight from their desktop with just a single installation. Start taking advantage of this feature.
New users will benefit from this quick walk through of how to set up and use core Rescue features.
Deploy the fully customizable Rescue Calling Card to give your customers a one-click, no-download connection to your support organization.
Easily support ANY physical device with Rescue Lens video feed using the subscription you already have (no add-on/upgrade needed).