Rescue March ’19 Admin Release is Live

We are excited to announce that we’ve enhanced the administrator experience with the release of a number of new Rescue features. These new additions will save admins time, increase efficiency and make their lives a little bit easier.

Active Directory Sync
Active Directory now syncs with Rescue so admins can save time by eliminating duplication of work and managing users in multiple systems.

Bulk User Upload
For large enterprises who may not utilize a user management system, Bulk User Upload allows onboarding of hundreds of techs with just a few clicks.

Ability to post session details in JSON format
Rescue admins now have the option to export session data in JSON format - allowing for more flexibility when using a custom integration or API solution to store Rescue session data.

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